To get a hotel to shut off or tone down its lobby fragrance, you need to contact management before your stay, make a clear medical/allergy request, and be ready to push beyond frontline desk staff.
1. Make the request before arrival. Call the property directly and ask to speak with the General Manager or the Rooms Division Manager. Explain that you have a severe allergy or respiratory condition triggered by synthetic fragrances. Ask if they can temporarily disable the scent diffusers in the lobby during your check-in and stay.
2. Ask to have it noted on your reservation. Ensure the allergy note is attached to your Guest Profile (such as Marriott Bonvoy or Hilton Honors) so it applies to future bookings at that brand.
3. Request a room far from common areasIf they cannot disable the lobby machines—as many luxury chains pump signature scents through central HVAC systems—ask to be placed on a dedicated floor away from the lobby, elevators, and air handlers.
4. Consider boutique or select-service alternatives. Many major chains pump these scents intentionally to maintain brand consistency. If they are unwilling to accommodate you, consider newly built properties (which rely less on scents to cover up older plumbing) or extended-stay brands, which often use fewer harsh perfumes in their cleaning protocols
Accommodations
Canopy by Hilton Ithaca - Ask for special rate Workwell Foundation corporate ID # 3497201: $109 Sunday – Thursday(November – March), $129 Sunday – Thursday (April – October) - For Weekend Rates contact the Sales Department
📍 324 East State St., Ithaca, NY 14850
📞 (607) 277-0230
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Courtyard by Marriott Ithaca Downtown
📍 120 South Aurora St., Ithaca, NY 14850
📞 (607) 272-2222
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🌐Courtyard by Marriott Ithaca Downtown
Fairfield Inn & Suites by Marriott Ithaca
📍 359 Elmira Road, Ithaca, NY
📞 (607) 277-1000
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🌐Fairfield Inn & Suites by Marriott Ithaca
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📍 337 Elmira Road, Ithaca, NY 14850
📞 (607) 255-5500
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📍 130 East Seneca St., Ithaca, NY 14850
📞 (607) 277-8900
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Holiday Inn Express & Suites
📍 Ithaca, NY
📞 (607) 277-1100
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🌐Holiday Inn Express and Suites Ithaca
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Homewood Suites
📍 36 Cinema Drive, Ithaca, NY 14850
📞 (607) 266-0000
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Hotel Ithaca - 25% discount Sun-Thurs, mention Workwell Foundation East when booking.
📍 222 South Cayuga Street, Ithaca, NY 14850
📞 (607) 272-1000
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LaTourelle Resort & Spa - Use code: SSFREENT for a stay 2 night stay and get the third night free during weekday stays, and use code: SS15OFF for 15% discount on any stay
*some blackout dates apply. based on availability
📍 1150 Danby Road, Ithaca, NY 14850
📞 (607) 273-2734
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Meadow Court Inn
📍 529 South Meadow St., Ithaca, NY 14850
📞 (607) 273-3885
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The Statler Hotel (Cornell Campus)
📍 130 Statler Drive, Ithaca, NY 14853
📞 (607) 254-2500
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🌐The Dorm Hotel
📍 518 Stewart Ave, Ithaca, NY 14850
📞 (607) 319-4611
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🌐The William Henry Miller Inn
📍 303 North Aurora St., Ithaca, NY
📞 (607) 256-4553
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🌐 Inn on Columbia (B&B) - For stays of 4 nights, rooms for $175.00/night and suites for $225.00/night. (Regular rates are $225.00 for rooms and $325.00 for suites.) Stays longer than four nights would be further discounted. Mention Workwell Foundation East when booking.
📍 Ithaca, NY
📞 (607) 272-0204
Directions to PaceForward
SOUTH HILL BUSINESS CAMPUS – 950 Danby Rd, Suite 201-O, Ithaca, NY 14850
https://www.mapquest.com/us/new-york/south-hill-business-campus-303887613
FROM CORTLAND/SYRACUSE
Take route 13 S from Cortland to Ithaca. Stay on 13 past Cayuga Lake and continue until the road
separates into one-way directions. Stay in the middle lane and follow signs for 96B south. At the
intersection where the roads re-merge to 2-way, get in the left lane and cross the intersection to
Clinton St. (96B). Continue several blocks on Clinton St. up a hill to a stop sign where you must
turn. Turn right (up the hill- 96B) and go about 1 mile. The main entrance to South Hill Business
Campus (SHBC) is on the right. Follow signs to Visitor parking on the right. You may drop off close
to the front building entrance on the left side in the circle driveway.
FROM BINGHAMTON/OWEGO
Take route 17C W from Binghamton. Take the 2nd Owego exit and turn right to follow signs for
38N/96. After going through town, turn left onto rt 96N. Stay on 96N for about 20 miles. As you
approach Ithaca, you will see Cayuga Lake on the left. Shortly thereafter, South Hill Business
Campus will appear on the left AFTER (below) the main entrance to Ithaca College on the right side.
Turn left into the main entrance to SHBC and follow signs to Visitor parking on the right. You may
drop off close to the front building entrance on the left side in the circle driveway.
FROM ROCHESTER
Take the NYS thruway east to exit 42 (Geneva/Lyons) to NY 14. Merge onto route 96 south and follow
into Ithaca. As you enter Ithaca, you will proceed south down the west side of Cayuga Lake to a
bridge over an inlet. After crossing the bridge, stay in the right lane and continue one more block
to route 13/96. Turn right onto route 13/96 south (this is one-way) and get in the left lane. At
the intersection where the roads re-merge to 2-way, cross the intersection to Clinton St. (96B).
Continue several blocks on Clinton St. up a hill to a stop sign, where you must turn. Turn right
(up the hill- 96B) and go about 1 mile. Turn right into the main entrance to SHBC and follow signs
to Visitor parking on the right. You may drop off close to the front building entrance
on the left side in the circle driveway.
DIRECTIONS to PaceForward Foundation office in South Hill Business Campus:
Enter through front door of SHBC by driveway circle :
1)Take the hall to the right and see the elevator on the left side. Take elevator to floor 2.
2) Exit elevator and turn right into hallway.
3) At the ‘T’ in the hall, turn right (before the double doors in the above picture) and proceed down the hall past the lounge area on left side to PaceForward Foundation, Room 201-O on the right side.
If you are delayed, please call PaceForward at 607-231-3886.